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Reviews from Riviera Beach & Spa Resort Guests:
"Lovely gesture"]]>
We stayed at Riviera Beach & Spa Resort with friends. On our arrival day we arrived at our apartment to find two cupcakes in a box with a card wishing us a Happy Anniversary. We made some enquiries in the hotel and were told that this gesture was done by you and we tried to track you down whilst we were there but missed you as we were very busy exploring the area.
So this e-mail is just to say 'Many thanks' - it was lovely. We shared them with our friends.
We are not sure how you knew but thanks again, it was a lovely gesture.



Kevin & Steph


June 2014
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"Professional and caring attitude"]]>
I had booked online what I thought would be a Friday and Saturday night at the resort. After printing my confirmation I saw that I had booked Saturday and Sunday night!
I went to the resort and was greeted by Joshua and explained my problem. He was very sympathetic and tried to find an available room for me that evening. Unfortunately the resort was completely booked. He could have just left it at that, but proceeded to give me two recommendations for hotels down the street. Joshua told me to advise the staff at the other hotel that I was sent as a referral from Riviera Beach. He reassured me my room would be available at the Resort the following day, apologized for not being able to accommodate me for the evening and to call him if I needed further assistance.
I went to the other hotel, asked them the price of a room. I then mentioned Joshua's referral and they deducted $50.00 from the room rate!
The following morning I returned to the Riviera Resort and was happy to see Joshua at the front desk! He processed my paperwork, put me on an early check-in and gave me a "pass" to use the facilities until my room was ready. This was at 11 a.m. He called me at noon and said my room was ready!
Joshua should be commended for his professional and caring attitude. He truly went above and beyond! My stay at the Resort was wonderful and I hope the next time I visit Joshua will be there to greet me!



June 2014
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"So pleased with it!"]]>

Thanks for adding a new option for close travel. We live in Monrovia and this will be great for a quick getaway like this one.



Take care,



Christina


June 2014
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