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DRHLoginSite_Xml_FAQ



Frequently Asked Question

Frequently Asked Question

Your Password can be reset online by selecting Login at the top of the Home page followed by 'Forgot Password?' link. Please enter your Username and E-mail address (this must correspond with the e-mail we have registered on your account) as indicated and select Submit. A reset password link will automatically be sent to all E-mail address(es) registered on your online account. At this point, the screen will confirm this action has been taken and at the same time state the respective E-mail address(es) being used for this purpose.

For added security, the reset password link will only be valid for 24 hours. After you select the reset password link, you will be directed to the Password Reset page, which you will enter your Username, New Password, and Verify Password. By selecting Save Password, you will be logged in and redirect to the Home page.

A Username can be retrieved online by selecting Login at the top of the Home page followed by the 'Forgot Username?' link.

Please be aware that you will need to have your reservation number handy as this is required to verify your identity.

Please enter your first and last name, any upcoming or past reservation number and telephone number (this needs to be the primary telephone number registered to your account) OR zip/postal code (no spaces).

By selecting Submit, your Username will be displayed on the screen along with a box for you to enter your Password.

* The '?' showing at the side of these boxes will explain where you can locate these reference numbers.

Firstly, welcome! We are delighted that you are looking to register online. Our online services are always being improved to be sure that we provide you with the latest information, live reservation booking facilities, account information, promotional offers and lots more!

To register your online account at DiamondResortsandHotels.com, you first need to book a reservation.

From the Home page, select the Destination, Check In Date, Check Out Date, number of Adults and Children, and SEARCH AVAILABILITY. You will be directed to the Search Results page, which you will need to select the desired room type and rate and select Book Now.

Thank you for your interest in signing up for our special offers! To receive upcoming deals, please select the Sign-Up for Deals option on our Home page or any page. You will be required to enter your contact information, provide your consent to be contacted, and select Submit.

When you come to the Reservation Confirmation page, you will be required to Complete Account Creation by selecting a Username and Password and selecting Submit. An Activation E-mail will be sent to your E-mail address on file along with the activation link. For added security, the activation link will only be valid for 1 hour.

After you select the activation link, you will be required to complete the Secure Account Registration page by re-entering your Password and selecting Submit. You have successfully registered and your Username will be displayed on the screen. You will also receive a confirmation E-mail.

Thank you for your interest in signing up for our special offers! To receive upcoming deals, please select the Sign-Up for Deals option on our Home page or any page. You will be required to enter your contact information, provide your consent to be contacted, and select Submit.

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