DriSite_XML_ResortPages_Accessibility_THH

The resort is fairly level although some pathways are uneven and gravel based. The ground is not entirely flat and there are some inclines. Areas with vehicular access have speed bumps. All steps have highlighted step edges.

Reception
Ground floor, one level.

Bar/Restaurant
Ground floor - one step small step from the outside to the interior, easy to manage.

Library
Accessed via steps from bar although a ramp can be provided.

Chapel
Accessed via six steps via library – no ramp available.

Leisure Centre
Ground floor, automatic doors, one level, accessible changing room with panic alarm, handrails to pool one step to the spa, pool hoist.

The resort has 5 accessible parking bays: two in the main car park, two near Tarnbrook, and one in Woodland View. Parking bays in Tarnbrook are allocated to the wheelchair accessible apartments. Loading/unloading can be carried out directly outside the front door of the main house. And in case of need, there is always someone to assist. None of the accessible parking bays are located directly outside the accommodation.

Fully Wheelchair Accessible Accommodation
All areas within the accommodation and exterior are accessible to a wheelchair user or a guest with a severe reduced mobility. They have electric beds, adapted bathrooms, special high backed chairs and kitchen unit/work surfaces are lowered or can be pulled out for ease of access for wheelchair users.
We offer two accommodations in total: 2 two-bedroom accommodations.

Partially Wheelchair Accessible Accommodation
Suitable for travellers with restricted walking ability who may need a wheelchair. Some areas within the accommodation and exterior are accessible. They have electric beds, adapted bathroom and special high backed chairs (kitchen units/work surfaces are standard height).
We offer one accommodation in total: 1 two-bedroom accommodation.

All Accommodation
All accommodation has a variety of approaches and entrances including steps, ramps and uneven surfaces. Some accommodation are duplexes with an internal staircase.

Please follow the link(s) below to our Accessibility Aid Catalogue with a wide range of complimentary items available to lend to members, owners and guests for your comfort during your stay (subject to availability).

Measurements for Equipment Available Upon Request

• Pool hoist: Weight limit 140 kg
• Wheelchair: Seat 40 cm wide; weight limit 136 kg
• Wet wheelchair: Seat 51 cm high and 48 cm wide; weight limit 136 kg
• Shower chair: Adjustable in height, 33 cm diameter; weight limit 190 kg

Accessibility Aid
Catalogue in
English

Williamsons Park
This is not a guided excursion but a great close by place to visit with all the family.
Car parking facilities are found in different areas of the park to enable access to all the different parts of it. For instance there is a car park at the top of the park, making access easy for the Ashton Memorial, the café and the butterfly house.
There are adapted toilet facilities placed all around the park. The terrain around the park is mostly tarmac making it easier for wheelchair users. There are double door entry spots to all the indoor facilities, including the butterfly house and the café. For access to the Ashton Memorial there is a wheelchair accessible lift to the right hand side of the memorial, with a "call for attention" button to operate the lift.
Assistance dogs are welcome within the park.
Unfortunately the park does not offer anything in particular to assist with the hearing impaired.
Café staff as well as groundsmen are always around to give a helping hand when needed.
No parking bay reserved for wheelchair access however there are amble parking spots with large bays.

Lancaster Canal Boats
This is not a guided excursion but a great activity to do with all the family.
The Lancaster Canal is easily accessible by all with plenty of car parking along the different points of interest, all with slopes down to the canal path. There is a more accessible Canal Boat on the Lancaster canal, used for excursions.
Galgate marina has a lift chair making access onto the canal boat very accessible. The adapted canal boat is a wider boat with specially fitted toilet facilities including an adapted shower and lowered beds if needed for a longer journey.
Assistance dogs are welcome on the canal boats.
The canal tours do offer an interpreter for the hearing impaired as long as it is booked in advance.
Staff at the marina as well as on the canal boat are always able to assist guests.
There are reserved spaces for wheelchair users at Galgate Marina.

Barton Grange Garden Centre
This is not a guided excursion but a great close by place to visit with all the family.
Plenty of car parking for less able customers is found at the front of the garden centre. Wheelchairs and mobility scooters are also available to borrow from the garden centre, free of charge. There are adapted toilet facilities in the main entrance as well as adapted toilet facilities within the restaurant/cafe. With the small exception of a small decking area outside the cafe, the garden centre has no steps making it very accessible for all. Even the outdoor plant area is fully covered, so that it can be explored whatever the weather.
Widened isles have been created throughout the entire Garden Centre to accommodate assisted wheelchair users.
With the widened isles as well as zero steps throughout the garden centre, Barton Grange is fully accessible for independent wheelchair users.
Assistance dogs are welcome within the Garden Centre.
They currently do not have anything installed to assist with the hearing impaired however are looking to install some induction loops into the store.
Reserved accessible parking bay available.

Proximity/Accessibility to Local Supermarkets/Shops/Etc.
Local garden centre, all local supermarkets are accessible, downtown Lancaster shops are accessible.

We can provide taxis that are accessible for the guests.

Royal Preston Hospital, approximately 20 miles from resort

Address: Sharoe Green Lane, Fulwood, Preston, Lancashire, PR2 9HT
Telephone: 01772 522755; Holiday Dialysis Enquiries - 01772 522745

Our Resort Accessibility Ambassadors will assist you with any accessibility requirements prior to and during your stay to ensure it is trouble free.

Danielle Moorby

Danielle.Moorby@diamondresorts.com

Ian Parkinson

Ian.Parkinson@diamondresorts.com

Accessibility Ambassadors will be wearing this distinctive badge: We care, ask me how.