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Diamond Resorts is committed to providing stress-free holidays to our members, owners and guests. We take into consideration the needs of those who have a visual or hearing impairment, or a mobility access requirement.

We have an ongoing program of commitment which consists of:

  • Ensuring we comply with the current accessibility legislation.
  • Making appropriate enhancements (where possible) to resorts and resort plans.
  • Improving internal awareness and training.
  • Providing accurate information on our website, including information on access, available facilities and accessibility aids.
  • Communicating with our members via regular disability forums and surveys to identify areas for improvement.
  • Producing compliant literature and communicating within the same guidelines.

Please note that we offer you a wide range of complimentary accessories available for your comfort. The resort has a sharps bin and medical waste disposable bags upon request.

Diamond Resorts owns or manages some of its listed properties; for others, Diamond Resorts allows bookings of properties that are separately owned or managed.  For those properties, Diamond Resorts may not have accurate or complete information about accessibility features available, and regrettably cannot assume any responsibility for any features or policies at those properties.

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For properties that Diamond Resorts owns or manages, we have ADA amenities available. For any guests needing assistance, or if you have any questions/comments regarding the above, please contact us at:

Call: 1.888.250.6150

E-mail: accessrequirements@diamondresorts.com

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For properties that Diamond Resorts owns or manages, we have ADA amenities available. For any guests needing assistance, or if you have any questions/comments regarding the above, please contact us at:

Call: +44 (0)345 359 0009 (Mon-Fri 9:00 - 17:30)

E-mail: accessrequirements@diamondresorts.com

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