Experience_Days_Info_EU_Lit_Fees_Description

To book an Experience Days package call 0345 359 0005 and enquire as to which package you would like (e.g. 2,000 points, 2,500 points, etc.). At this stage you do not need to decide which experience you would like to book; this is done upon receipt of your voucher pack, which will be dispatched within 3 working days of the order being placed.

Cancellation policy: Non-refundable and non-changeable. 100% loss of points and processing fee should a member cancel the Experience Days voucher. Vouchers are valid for up to 12 months from the date of issue. You must take your experience before the expiry date on your voucher. These experiences are currently available and in effect immediately, replacing any other offerings. THE Club® reserves the right to modify or cancel this programme at any time. This does not affect your statutory rights. Note: You can only select among the experiences listed within your chosen voucher package. The redemption value of points as quoted is valid until 31 December and then is subject to review. Points may be redeemed for this benefit any time during the usage year. After 1 July, points can only be redeemed from the following year's allocation by borrowing points from the following calendar year. A deposit will be required from you if you want to redeem points from the following use year. You may not use saved points from a previous year for this programme.