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Resort Accessibility Map
Hearing Impaired
Man with Cane
Visually Impaired
Wheelchair Assistance
Wheelchair Independent
Wheelchair with Cane

Terrain

Some pathways are uneven and therefore difficult to access with some external steps to access areas in the gardens. No speed bumps on-site.

Communal Areas

Reception
Accessed by a set of five marble steps with a hand rail or a portable ramp to the side of the building. Portable hearing loop. Touch screen can be altered for easy use by wheelchair users.

Bar/Restaurant
Via Reception – one level. Please note the toilets are downstairs, approximately 20 stairs. There are no toilet facilities on ground floor level.

Snooker Room
Via Reception - one level.

Tennis Courts
Accessible on one level through the gardens however the terrain to this area is not ideal for wheelchairs as uneven and varying surfaces.

Squash Courts
Access on ground level to courts. Changing rooms can be access by twenty internal stairs.

Leisure Centre
Access all on ground level, including changing rooms and gym. Pool hoist. Handrails to pool steps. Assistant available on request. Separate disabled toilet and shower in both men’s and women’s changing areas. There are panic buttons in the disabled changing rooms and poolside which are connected to Reception.

Proshop
One step into shop.

Golf Changing Rooms
Men: Step up to changing rooms, once inside all on one level.
Women: Step up to changing room, once inside all on one level.

Parking

Car parking to lodges is a short distance from the lodges. For guests staying in the main house there is parking directly outside the main building. Access through an electronic gate.

Accessible Accommodations

Partially Wheelchair Accessible Accommodation

Suitable for travellers with restricted walking ability who may need a wheelchair. Some areas within the accommodation and exterior are accessible. They have electric beds, adapted bathroom and special high backed chairs (kitchen units/work surfaces are standard height).

We offer 1 accommodation in total: 1 two-bedroom accommodation

Equipment Available (Upon Request)

Please follow the link(s) below to our Accessibility Aid Catalogue with a wide range of complimentary items available to lend to members, owners and guests for your comfort during your stay (subject to availability).

Measurements for Equipment Available Upon Request

Accessibility Aid
Catalogue in
English

Accessible Outings and Excursions

White Cliffs Boat Tour in Dover

Canterbury Cathedral in Canterbury

Howletts Wild Animal Park Bekesbourn

Proximity/Accessibility to Local Supermarkets/Shops/Etc.
Shopping Centre within Canterbury

Ferry crossings departing from Dover

Canterbury Cinema

Public Transport

Canterbury train station; Canterbury Park and Ride Bus to Canterbury and Folkestone departs from the resort.

Haemodialysis Clinic Close to Resort

Kent and Canterbury Hospital

Address: Ethelbert Road, Kent, CT1 3NG

Telephone: 01227 766877

Fax: 01227 864120

E-mail: general.enquiries@ekht.nhs.uk

Certified Autism-Friendly Resort

  • Streamlined check-in process to reduce waiting in line
  • Team Members trained and informed about autism spectrum disorder
  • Personalised service to help you with special needs
  • Viewer-friendly signage with pictograms available in Reception
  • Simple guides and information to minimise the unexpected
  • Dedicated quiet spaces

Meet the Resort Accessibility Ambassador

Our Resort Accessibility Ambassadors will assist you with any accessibility requirements prior to and during your stay to ensure it is trouble free.

Accessibility Ambassadors will be wearing this distinctive badge: AccessibilityWe care, ask me how.

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