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Sustainability

Alpine Club Environmental Policy

ISO 14001 environmental documentation

14001 Umweltpolitik

Sustaining Our Environment

Recognizing the importance of becoming environmental leaders and embracing the future of our planet.

Diamond Resorts, working closely with its suppliers and business leaders, has reduced paper and ink costs, used recyclables and improved energy efficiencies. Every day the organization reaffirms its commitment to sustainability. With its major global footprint – and, therefore, its environmental impact – Diamond Resorts plans to do more as a company to promote more measurable improvement and to build eco-awareness and sustainability at managed and operated sites worldwide.

Environmental Partnership

Diamond Resorts joined the International Tourism Partnership (ITP) in May 2010 and, alongside other global leaders in the hospitality sector, shares the same commitment to collaborating on finding practical solutions to the challenges of sustainable development.

International Tourism PartnershipThe International Tourism Partnership, founded in 1992 and part of the International Business Leaders Forum, is a unique organization that brings together industry leaders to demonstrate in a practical way that environmental and social responsibility make good business sense.

ITP aims to encourage the hospitality industry to improve its impact on both environment and society by showcasing examples of leadership, working in partnership with other sectors, companies and agendas, and providing practical products, projects and solutions that focus on both short term outcomes and long term goals. Stephen Farrant, Director of ITP commented, "The issue of moving toward greater sustainability remains a huge challenge but also a great opportunity for the sector. The more enlightened businesses are already taking meaningful action on improving their environmental and social impacts, and the International Tourism Partnership has a vital role to play in championing and enabling this. We are delighted to welcome Diamond Resorts to the group and very much look forward to working with a global partner with a footprint as large as that of Diamond's."

The members of ITP represent some of the largest travel and tourism companies in the world, comprising over 11,100 hotel properties and 1.8 million rooms. They understand that only through collective, industry-wide action at local, destination and country levels can real progress be made towards a more sustainable hotel, travel and tourism industry. Visit www.tourismpartnership.org for more information.

Club Ride Commuter Services

Club Ride Commuter Services, a free program sponsored by the Regional Transportation Commission of Southern Nevada, helps commuters find alternative ways to get to work, thus reducing traffic congestion, and improving air quality and mobility.

Diamond Resorts team members participate in Club Ride at Diamond's global headquarters by carpooling, taking transit, walking, or riding bikes and motorcycles when traveling to and from work. These alternative commute modes promote a healthier personal lifestyle while benefiting the environment.

Club Ride is proving to be a successful commuter initiative. It has helped participants from Diamond Resorts reduce the amount of carbon monoxide, volatile organic compounds, and nitrogen oxide and greenhouse gasses, while working to ensure their commitment to sustainability.

Hybrid Vehicles

Diamond Resorts began purchasing hybrid automobiles at its corporate global headquarters in Las Vegas, Nevada, in 2008. The hybrid vehicle is an essential tool in sustainable commitment and is being utilized to its optimum level. When operated below 44 miles per hour, for example, the Ford Escape Hybrid runs on battery only, using no gasoline. Diamond Resorts security team members mainly operate this vehicle on the premises of Diamond's headquarters and, therefore, are consistently using battery power rather than producing unnecessary pollution. The headquarters area is patrolled 24 hours a day, seven days a week, which is why it was crucial that a less energy efficient vehicle be replaced with alternative transportation.

Diamond Resorts plans to replace its aging fleet of gasoline powered vehicles with alternative transportation in 2011 on a case by case basis, helping to further the commitment of the hospitality industry and its responsibility in ensuring sustainability, improving the lives of its guests, its communities, its employees and, ultimately, the planet.

Global Human Resources Provides Online Forms Management

Diamond Resorts continues its global commitment toward sustainability by limiting traditional forms management and offering online handbooks, application processes and training modules and webinars.

Paperless Surveys and Guest Folios

Guests checking out at Diamond managed resorts may now opt to receive an electronic copy of their folio upon departure. Additionally, Diamond Resorts has launched electronic post-departure survey; and now, within just a week of departure, guests with an active e-mail address receive an electronic survey that captures integral data about their vacation holiday experience.

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