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Accessibility Corporate Statement

Diamond Resorts is committed to providing wonderful holidays for all our members and takes into consideration the needs of those who have a disability or an access requirement.

We have an ongoing program of commitment which consists of:

  • Ensuring we aim to comply with disability discrimination legislation and exceed the requirements (where possible) regarding the refurbishment of our resorts.
  • Making appropriate enhancements to resorts and resort plans.
  • Improving internal awareness and training.
  • Providing accurate information on our website and in our literature, including information on access, available facilities and auxiliary aids.
  • Communicating with our members via regular disability forums and surveys to identify areas for improvement.
  • Producing compliant literature and communicating within the same guidelines.

Please note that we offer you a wide range of complimentary accessories available for your comfort. The resort has a sharps bin and medical waste disposable bags upon request.

Please note that we offer you a wide range of complimentary accessories available for your comfort. The resort has a sharps bin and medical waste disposable bags upon request.

We have ADA amenities available. For any guests needing assistance, or if you have any questions/comments regarding the above, please contact us at:

Call: {0}

E-mail: accessrequirements@diamondresorts.com

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Accessibility
Accessibility Photo Gallery

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Declaración corporativa acerca de discapacidad y acceso

Diamond Resorts tiene el compromiso de ofrecer unas vacaciones maravillosas a todos nuestros miembros y toma en cuenta las necesidades de personas con una discapacidad o un requisito de acceso.

Tenemos un programa continuo de compromisos que consiste en:

  • Garantizar que nuestro objetivo sea el de cumplir las leyes contra la discriminación por discapacidad y superar los requisitos (cuando así sea posible) en cuanto a la restauración de nuestros resorts
  • Realizar las mejoras apropiadas en nuestros resorts y planes de resort
  • Mejorar la concienciación interna y la formación
  • Proporcionar información precisa en nuestro sitio web y nuestra documentación, incluida la información sobre accesos, instalaciones disponibles y ayudas complementarias
  • Comunicarnos con nuestros miembros a través de foros de discapacidad y encuestas para identificar las áreas que se pueden mejorar
  • Producir documentación de cumplimiento y comunicarnos de conformidad con estas directrices.

Diamond Resorts posee o administra algunas de sus propiedades listadas; para otros, Diamond Resorts permite la reserva de propiedades que son de propiedad o administración independientes. & nbsp; Para esas propiedades, Diamond Resorts puede no tener información precisa o completa sobre las características de accesibilidad disponibles y, lamentablemente, no puede asumir ninguna responsabilidad por las características o políticas de esas propiedades.

Para las propiedades que Diamond Resorts posee o administra, tenemos servicios ADA disponibles. Para cualquier invitado que necesite ayuda, o si tiene alguna pregunta / comentario con respecto a lo anterior, comuníquese con nosotros en:

Llamar: {0}

Correo electrónico: specialrequirements@diamondresorts.com

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Disability and Access Requirements
Our goal is to make every effort to accommodate the accessibility needs of our guests. While the resort selected is not managed by Diamond Resorts, we request you review the information provided by the resort below:
Whether your request is for an adapted accommodation, assistance equipment or if you have any requests you would like the resort to be aware of prior to your arrival, please take a moment to contact the resort directly prior to arrival.


Accessibility Corporate Statement

Hilton Grand Vacations is committed to providing wonderful holidays for all our members and takes into consideration the needs of those who have a disability or an access requirement.

We have an ongoing program of commitment which consists of:

  • Ensuring we aim to comply with disability discrimination legislation and exceed the requirements (where possible) regarding the refurbishment of our resorts.
  • Making appropriate enhancements to resorts and resort plans.
  • Improving internal awareness and training.
  • Providing accurate information on our website and in our literature, including information on access, available facilities and auxiliary aids.
  • Communicating with our members via regular disability forums and surveys to identify areas for improvement.
  • Producing compliant literature and communicating within the same guidelines.

Please note that we offer you a wide range of complimentary accessories available for your comfort. The resort has a sharps bin and medical waste disposable bags upon request.

Hilton Grand Vacations owns or manages some of its listed properties; for others, Hilton Grand Vacations allows bookings of properties that are separately owned or managed.  For those properties, Hilton Grand Vacations may not have accurate or complete information about accessibility features available, and regrettably cannot assume any responsibility for any features or policies at those properties.

For properties that Hilton Grand Vacations owns or manages, we have ADA amenities available. For any guests needing assistance, or if you have any questions/comments regarding the above, please contact us at:

Call: {0}

E-mail: Access.Requirements@hgv.com

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