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Accessibility Corporate Statement

Diamond Resorts is committed to providing wonderful holidays for all our members and takes into consideration the needs of those who have a disability or an access requirement.

We have an ongoing program of commitment which consists of:

  • Ensuring we aim to comply with disability discrimination legislation and exceed the requirements (where possible) regarding the refurbishment of our resorts.
  • Making appropriate enhancements to resorts and resort plans.
  • Improving internal awareness and training.
  • Providing accurate information on our website and in our literature, including information on access, available facilities and auxiliary aids.
  • Communicating with our members via regular disability forums and surveys to identify areas for improvement.
  • Producing compliant literature and communicating within the same guidelines.

Please note that we offer you a wide range of complimentary accessories available for your comfort. The resort has a sharps bin and medical waste disposable bags upon request.

Please note that we offer you a wide range of complimentary accessories available for your comfort. The resort has a sharps bin and medical waste disposable bags upon request.

We have ADA amenities available. For any guests needing assistance, or if you have any questions/comments regarding the above, please contact us at:

Call: {0}

E-mail: accessrequirements@diamondresorts.com

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Accessibility
Accessibility Photo Gallery

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Déclaration de l’entreprise sur l’accès aux personnes handicapées & à mobilité réduite

Diamond Resorts s’engage à offrir de formidables vacances à tous ses membres et prend en compte les besoins spécifiques des personnes handicapées ou à mobilité réduite.

Notre programme continu d’engagement est le suivant :

  • Assurer la conformité aux lois et réglementations en vigueur concernant la discrimination envers les personnes handicapées et dépasser les exigences (lorsque cela est possible) en matière de rénovation de nos résidences
  • Apporter les améliorations nécessaires à nos résidences et leurs plans
  • Renforcer la sensibilisation et la formation de nos salariés
  • Offrir des informations précises sur notre site Internet et dans notre documentation, notamment sur l’accès, les installations existantes et les services complémentaires
  • Communiquer avec nos membres par le biais de forums consacrés aux personnes handicapées ou à mobilité réduite et réaliser des sondages pour identifier les améliorations à apporter
  • Publier une documentation conforme aux lignes de conduite en la matière et communiquer en respectant ces mêmes lignes de conduite.

Diamond Resorts possède ou gère certaines de ses propriétés répertoriées ; pour d'autres, Diamond Resorts autorise les réservations de propriétés détenues ou gérées séparément.  Pour ces propriétés, Diamond Resorts peut ne pas disposer d'informations précises ou complètes sur les fonctionnalités d'accessibilité disponibles, et ne peut malheureusement assumer aucune responsabilité pour les fonctionnalités ou les politiques de ces propriétés.

Pour les propriétés que Diamond Resorts possède ou gère, nous avons des équipements ADA disponibles. Pour tout invité ayant besoin d'aide, ou si vous avez des questions/commentaires concernant ce qui précède, veuillez nous contacter à :

Appeler : {0}

Adresse électronique : specialrequirements@diamondresorts.com

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Disability and Access Requirements
Our goal is to make every effort to accommodate the accessibility needs of our guests. While the resort selected is not managed by Diamond Resorts, we request you review the information provided by the resort below:
Whether your request is for an adapted accommodation, assistance equipment or if you have any requests you would like the resort to be aware of prior to your arrival, please take a moment to contact the resort directly prior to arrival.


Accessibility Corporate Statement

Hilton Grand Vacations is committed to providing wonderful holidays for all our members and takes into consideration the needs of those who have a disability or an access requirement.

We have an ongoing program of commitment which consists of:

  • Ensuring we aim to comply with disability discrimination legislation and exceed the requirements (where possible) regarding the refurbishment of our resorts.
  • Making appropriate enhancements to resorts and resort plans.
  • Improving internal awareness and training.
  • Providing accurate information on our website and in our literature, including information on access, available facilities and auxiliary aids.
  • Communicating with our members via regular disability forums and surveys to identify areas for improvement.
  • Producing compliant literature and communicating within the same guidelines.

Please note that we offer you a wide range of complimentary accessories available for your comfort. The resort has a sharps bin and medical waste disposable bags upon request.

Hilton Grand Vacations owns or manages some of its listed properties; for others, Hilton Grand Vacations allows bookings of properties that are separately owned or managed.  For those properties, Hilton Grand Vacations may not have accurate or complete information about accessibility features available, and regrettably cannot assume any responsibility for any features or policies at those properties.

For properties that Hilton Grand Vacations owns or manages, we have ADA amenities available. For any guests needing assistance, or if you have any questions/comments regarding the above, please contact us at:

Call: {0}

E-mail: Access.Requirements@hgv.com

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