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Accessibility Corporate Statement

Diamond Resorts is committed to providing wonderful holidays for all our members and takes into consideration the needs of those who have a disability or an access requirement.

We have an ongoing program of commitment which consists of:

  • Ensuring we aim to comply with disability discrimination legislation and exceed the requirements (where possible) regarding the refurbishment of our resorts.
  • Making appropriate enhancements to resorts and resort plans.
  • Improving internal awareness and training.
  • Providing accurate information on our website and in our literature, including information on access, available facilities and auxiliary aids.
  • Communicating with our members via regular disability forums and surveys to identify areas for improvement.
  • Producing compliant literature and communicating within the same guidelines.

Please note that we offer you a wide range of complimentary accessories available for your comfort. The resort has a sharps bin and medical waste disposable bags upon request.

Please note that we offer you a wide range of complimentary accessories available for your comfort. The resort has a sharps bin and medical waste disposable bags upon request.

We have ADA amenities available. For any guests needing assistance, or if you have any questions/comments regarding the above, please contact us at:

Call: {0}

E-mail: accessrequirements@diamondresorts.com

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障害のある方へのご対応
障害のある方へのご対応のフォトギャラリー

{1} アクセスおよび特別なニーズに関する情報]]>

障害者対応およびアクセス条件に関するコーポレートステートメント&

ダイヤモンド・リゾート・インターナショナル(Diamond Resorts)は、会員の皆様にすばらしい休暇をお過ごしいただくために、利便性・サービスの向上に努め、障害またはアクセス条件のあるお客様のあらゆるニーズを考慮いたします。

当ホテルには、以下で構成される取り組みの継続的なプログラムがあります。

  • 障害者差別禁止法の遵守徹底を図ること、およびリゾートの改装に関する要件を上回ること(可能な場合)
  • リゾートおよびリゾートプランの強化・向上に努め、適切な実施を図る
  • 社員の意識向上と研修の充実を図る
  • 当社のウェブサイトおよび印刷物上でアクセス情報、利用可能な施設、および補助的支援を含む、正確な情報を提供する
  • 定期的な障害フォーラムと調査を通じて、会員とコミュニケーションをとり、改善点を特定する
  • 法律に準拠する印刷物を作成し、同じガイドラインに従って意思疎通する

Diamond Resortsは、リストされているプロパティの一部を所有または管理しています。その他の場合、Diamond Resortsでは、個別に所有または管理されているプロパティの予約が可能です。 これらのプロパティについて、Diamond Resortsは、利用可能なアクセシビリティ機能に関する正確または完全な情報を持っていない可能性があり、残念ながら、これらのプロパティの機能またはポリシーについて一切の責任を負いません。 p>

Diamond Resortsが所有または管理している物件については、ADAアメニティをご利用いただけます。サポートが必要なゲスト、または上記に関する質問/コメントがある場合は、次のアドレスまでご連絡ください。 p>

電話:{0}

Eメール:specialrequirements@diamondresorts.com

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Disability and Access Requirements
Our goal is to make every effort to accommodate the accessibility needs of our guests. While the resort selected is not managed by Diamond Resorts, we request you review the information provided by the resort below:
Whether your request is for an adapted accommodation, assistance equipment or if you have any requests you would like the resort to be aware of prior to your arrival, please take a moment to contact the resort directly prior to arrival.


Accessibility Corporate Statement

Hilton Grand Vacations is committed to providing wonderful holidays for all our members and takes into consideration the needs of those who have a disability or an access requirement.

We have an ongoing program of commitment which consists of:

  • Ensuring we aim to comply with disability discrimination legislation and exceed the requirements (where possible) regarding the refurbishment of our resorts.
  • Making appropriate enhancements to resorts and resort plans.
  • Improving internal awareness and training.
  • Providing accurate information on our website and in our literature, including information on access, available facilities and auxiliary aids.
  • Communicating with our members via regular disability forums and surveys to identify areas for improvement.
  • Producing compliant literature and communicating within the same guidelines.

Please note that we offer you a wide range of complimentary accessories available for your comfort. The resort has a sharps bin and medical waste disposable bags upon request.

Hilton Grand Vacations owns or manages some of its listed properties; for others, Hilton Grand Vacations allows bookings of properties that are separately owned or managed.  For those properties, Hilton Grand Vacations may not have accurate or complete information about accessibility features available, and regrettably cannot assume any responsibility for any features or policies at those properties.

For properties that Hilton Grand Vacations owns or manages, we have ADA amenities available. For any guests needing assistance, or if you have any questions/comments regarding the above, please contact us at:

Call: {0}

E-mail: Access.Requirements@hgv.com

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