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Accessibility Corporate Statement

Diamond Resorts is committed to providing wonderful holidays for all our members and takes into consideration the needs of those who have a disability or an access requirement.

We have an ongoing program of commitment which consists of:

  • Ensuring we aim to comply with disability discrimination legislation and exceed the requirements (where possible) regarding the refurbishment of our resorts.
  • Making appropriate enhancements to resorts and resort plans.
  • Improving internal awareness and training.
  • Providing accurate information on our website and in our literature, including information on access, available facilities and auxiliary aids.
  • Communicating with our members via regular disability forums and surveys to identify areas for improvement.
  • Producing compliant literature and communicating within the same guidelines.

Please note that we offer you a wide range of complimentary accessories available for your comfort. The resort has a sharps bin and medical waste disposable bags upon request.

Please note that we offer you a wide range of complimentary accessories available for your comfort. The resort has a sharps bin and medical waste disposable bags upon request.

We have ADA amenities available. For any guests needing assistance, or if you have any questions/comments regarding the above, please contact us at:

Call: {0}

E-mail: accessrequirements@diamondresorts.com

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Accessibility
Accessibility Photo Gallery

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Dichiarazione ufficiale aziendale su &disabilità e accesso

Diamond Resorts si impegna a offrire meravigliose vacanze a tutti i nostri membri e tiene conto delle esigenze di coloro che hanno una disabilità o una esigenza di accesso particolare.

Abbiamo un programma di impegno costante che si propone di:

  • Garantire il rispetto della legislazione sulla discriminazione della disabilità e superare (ove possibile) i requisiti che riguardano la ristrutturazione dei nostri resort
  • Apportare miglioramenti adeguati ai resort e alla loro struttura
  • Migliorare la consapevolezza interna e la formazione
  • Fornire informazioni accurate sul nostro sito web e nella nostra documentazione, comprese informazioni su accessi, strutture disponibili e ausili
  • Comunicare con i nostri membri attraverso forum sulla disabilità e condurre sondaggi per identificare le aree di miglioramento
  • Diamond Resorts possiede o gestisce alcune delle sue proprietà elencate; per altri, Diamond Resorts consente prenotazioni di proprietà che sono di proprietà o gestite separatamente.  Per tali strutture, Diamond Resorts potrebbe non disporre di informazioni accurate o complete sulle funzionalità di accessibilità disponibili e, purtroppo, non può assumersi alcuna responsabilità per eventuali funzionalità o politiche di tali strutture.

    Per le proprietà che Diamond Resorts possiede o gestisce, sono disponibili servizi ADA. Per eventuali ospiti che necessitano di assistenza o se avete domande/commenti in merito a quanto sopra, contattateci all'indirizzo:

Se desiderate fare domande o commenti in merito a quanto sopra, non esitate a contattarci.

Chiamare: {0}

E-mail: specialrequirements@diamondresorts.com

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Disability and Access Requirements
Our goal is to make every effort to accommodate the accessibility needs of our guests. While the resort selected is not managed by Diamond Resorts, we request you review the information provided by the resort below:
Whether your request is for an adapted accommodation, assistance equipment or if you have any requests you would like the resort to be aware of prior to your arrival, please take a moment to contact the resort directly prior to arrival.


Accessibility Corporate Statement

Hilton Grand Vacations is committed to providing wonderful holidays for all our members and takes into consideration the needs of those who have a disability or an access requirement.

We have an ongoing program of commitment which consists of:

  • Ensuring we aim to comply with disability discrimination legislation and exceed the requirements (where possible) regarding the refurbishment of our resorts.
  • Making appropriate enhancements to resorts and resort plans.
  • Improving internal awareness and training.
  • Providing accurate information on our website and in our literature, including information on access, available facilities and auxiliary aids.
  • Communicating with our members via regular disability forums and surveys to identify areas for improvement.
  • Producing compliant literature and communicating within the same guidelines.

Please note that we offer you a wide range of complimentary accessories available for your comfort. The resort has a sharps bin and medical waste disposable bags upon request.

Hilton Grand Vacations owns or manages some of its listed properties; for others, Hilton Grand Vacations allows bookings of properties that are separately owned or managed.  For those properties, Hilton Grand Vacations may not have accurate or complete information about accessibility features available, and regrettably cannot assume any responsibility for any features or policies at those properties.

For properties that Hilton Grand Vacations owns or manages, we have ADA amenities available. For any guests needing assistance, or if you have any questions/comments regarding the above, please contact us at:

Call: {0}

E-mail: Access.Requirements@hgv.com

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